SWITZERLAND:
We ship our products with Swiss Post.
Shipping within Switzerland and Liechtenstein is handled by Swiss Post.
We charge the shipping fees directly in the webshop. Orders with a total value of over CHF 50.- are shipped for free.
For returns, the buyer must cover shipping costs and packaging.
Standard shipping:
In-stock items: Products are usually shipped within 2-5 working days. Packages are delivered by Swiss Post from Monday to Friday.
Out-of-stock items: Products are restocked as quickly as possible. Delivery times are usually 30 days. Delivery times for each product are specified in the webshop.
EU and Worldwide:
Shipping to the EU is handled by Swiss Post and their partner organization in the destination country. Please note that local VAT, potential handling fees (approximately EUR 6.-) for import, and any customs duties will apply. These must be paid directly to the partner organization (separate invoice). Therefore, prices in the webshop are listed WITHOUT VAT.
Once an item has been handed over to our shipping partner, you will receive the tracking number with the shipping confirmation.